Privacy Policy

Effective Date: 20-11-2024

enClaim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information in connection with our mobile application (the "App"). By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Username and Password: Stored in encrypted form for secure authentication.
• Email Address: Collected to communicate with you and verify your account.
• KYC Documents: Includes documents such as government-issued IDs, proof of address, or other required materials, collected to verify your identity and comply with regulations.

2. How We Use Your Information

• Authentication: To securely identify users and ensure authorized access.
• Communication: To send notifications, updates, or account-related information.
• Regulatory Compliance: To fulfill KYC and anti-fraud requirements.
• App Functionality: To deliver core services such as cashback claims and user account management.

3. Data Security

• Encryption: All sensitive data, including username, password, and KYC documents, is encrypted both at rest and during transmission.
• Restricted Access: Access to your data is limited to authorized personnel with a legitimate need.
• Secure Storage: Your data is stored in compliance with industry standards for data protection.

4. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
• Service Providers: With trusted third-party vendors for operational purposes, such as identity verification, under strict confidentiality agreements.
• Fraud Prevention: To protect against fraudulent activities or enforce the App’s Terms and Conditions.

5. Your Rights

• Access and Update: Request access to or correction of your data.
• Data Deletion: Request deletion of your data, subject to regulatory obligations.
• Withdraw Consent: Withdraw consent for data usage where applicable.

To exercise these rights, contact us at info@enclaim.in.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and notified to you as appropriate.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@enclaim.in
• Address: 9/1, Jeevanandam Street, Molagoundan Palayam, Erode, Erode, Tamil Nadu, 638002

By using the enClaim app, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the App signifies your acceptance of any updates to this policy.